CTA Launches Consultation on Accessible Transportation Guidelines for Medium and Small Transportation Service Providers. 

10.12.20 08:30 AM

December 3rd, 2020, marked the end of the International Day of persons with disabilities.   The global crisis of COVID-19, however, has deepened the pre-existing inequalities and exposed the extent of exclusion among people with disabilities. This raises the concern that disability inclusion is imperative.  


Toward a disability-inclusive, accessible, and sustainable post-COVID-19 World, the Canadian Transportation Agency (CTA) is launching a consultation to support the development of new accessible transportation guidelines for medium and small Transportation Service Providers (TSPs). These new guidelines will set out what is expected of TSPs in meeting their human rights obligations to travelers with disabilities under Part V of the Canada Transportation Act. Before it begins developing the guidelines, the CTA wants to hear from persons with disabilities, TSPs, members of the public, and other interested stakeholders on what should be included.  

The CTA's objective is to have the new guidelines in place in 2021. The guidelines  will then be used as a basis for developing binding regulations for medium and small TSPs, to be put in place in 2022.   


On June 25, 2020, the CTA’s new Accessible Transportation for Persons with Disabilities Regulations (ATPDR) came into force. They establish modern and legally binding accessibility requirements, for larger TSPs, concerning services, technical standards for equipment, communications, training, and security and border screening. Building on these regulations, the CTA launched public consultations on a second phase of the ATPDR.   


On November 26, 2020, the CTA released its “What We Heard” report, summarizing the input received, which highlighted the need for additional guidance concerning medium and small TSPs.  


To offer your inputs, all submissions must be sent to consultations@otc-cta.gc.ca by March 31, 2021. They will be considered public documents and will be posted on the CTA's website in the official language in which they were received, along with the name of the individual or organization that submitted them.  


More detailed information on the questions the CTA is seeking feedback on is available in the Discussion Paper.